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Company : CPI Selection
Job Title : German speaking Customer Service Advisor
Job Category / Job Sector : Sales / Marketing / Customer Service
Job Reference : GGT12
Job Description :
German speaking Customer Service Advisor

4 Week Contract with the opportunity to be extended or become Permanent- Full Time

Our client is a leading global player in the airline industry. The airline operates flights to more than 320 destinations and 118 countries. Over 2,500 companies worldwide trust our client to power the insights that grow their busines and make them the success they are today and for the future.

We are looking to recruit candidates that are fluent in both spoken and written German and English


We are looking to recruit customer focused, target driven professionals who are looking for an opportunity to join a great team as a German speaking Customer Service Agent to work at our call centre which is based ten minutes walk from Wembely Central or Wembley Park train station.

Your responsibilities will include:

. Communiate with confidence, tact and empathy and will be able to manage objections and negotiate with customers

. Interatct with customers in an individual and personalised manner

. Handle incoming telephone calls as well as emails and other communication channerls inline with required standards

. Delivering excellent customer service at all times, ensuring that the customer has a great experience from beginning to end

To succeed you will have:

. Nice Telephone Manner

. Fluency (written and verbal) in German and English

· Computer literate (Word and Excel)

Personal Attributes:

. Adaptability

· Customer Focused

· Team player

Salary, Hours and Benefits

. £10.46 per hr (PAYE) or £12.00 phr (Umbrella)-Weekly pay

. 4 Week Temporary Contract- opportunity to extend

. 37.5 hrs per week Monday to Friday Shifts from 09:00-17:00

Successful candidates have come from working within:

German Customer Serivce Agent / German Customer Serice Advisor / No Experience required

The job is easily commutable from all areas of London and Greater London, with very good tube links to Wembley Central or Wembley Park from Central London, East London, North London, South London and West London.

If you're interested in this German speaking Customer Serivce Advisor please send your CV to

Skills (Years Experience) : German speaking Customer Service Advisor
Language Requirements :
Employment Type :
  • Permanent
Salary/Rate : From: 10.46  To: 12 £ GB per year
Other Information
Min. Qualifications :
Min. Experience (Years) : Unspecified
Job Location : Wembley - Greater London - UK
Post Date : 17 Jul 2017
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