Client Profile:
Our client is a well respected Third Party Pensions Administration Company.
Description:
To work as part of a team providing an accurate, reliable and high standard of administration service for complex defined member events. You will have a high level of technical and process knowledge. You will report to the MSC Team Manager.
Perform complex pensions calculations, enter pensions data and answer complex enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member events
Continuous achievement of volume and quality targets set by the business
Undertake checking activity as required to support team members
To promptly and professionally communicate with clients and scheme members on complex queries as required
Action work in accordance with workflow standards
Be accountable for the standard of own work
To accurately record own time spent, in accordance with standard procedures.
To work towards the next level of process accreditation as agreed with your manager
To be flexible and adaptable to work demands as advised by the team manager
Provide support and guidance for other team members
Ensure complaints are notified to the team manager
Skills (Years Experience) :
In order to apply for this position candidates MUST have previous PENSIONS WIND UP ADMINISTRATION experience.
Qualifications:
Relevant benefits administration experience
Ability to work in a team
Ability to follow processes
Computer literat
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