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Company : CPI Selection
Job Title : Dutch Speaking Customer Service Advisor
Job Category / Job Sector : Other Finance / Accountancy/Tax
Job Reference : TW/ CA/ Germ
Job Description :
Dutch Speaking Customer Service Executive

* Dutch Speaking Customer Service Executives / Temp-Perm / Canary Wharf / London / £8ph rising to £9.50ph (£15,600pa-£18,500pa) OTE - up to £400+ a Month,

Our Client based in the heart of the London's financial District , Canary Wharf, is a very busy established and respected Contact Centre delivering Telesales Campaigns inbound and outbound on behalf of their Blue Chip Clients. Due to continued growth, we are looking for out-gong personalities to work on the Dutch Speaking Customer Service Campaign on a long term basis. We are looking for confident people that have excellent Customer Service skills and fluent Dutch Speakers. We are interested in all potential candidates that have a hard work ethic and looking to forge a career as a Dutch Speaking Customer Service Agent. The ideal candidates will be fluent Dutch Speakers with an interest in the Travel Industry, as this will be working on behalf of Center Parcs a leading Holiday Organisation.

As an Internal Dutch Speaking Customer Service Executive you will be:

Following the incoming calls from B2C Customers, handling service request, dealing with cancellations, retentions, complaints, and upselling. Assisting on Live Chat. The campaign is on behalf of a large Travel Agent Center Parcs , exposure to the leisure industry will be a bonus.

Preferred Skills:

- Fluent Dutch Speaker
- Good written and Verbal English Language skills
- Sales and Customer Service background
- Good attention to detail
- Worked in Telesales / Internal Sales / Contact Centre or similar background

Personal Attributes:

- Excellent interpersonal skills
- Target driven / Interest in the Travel Industry
- Multi-Lingual Dutch Speaker
- Able to build rapport quickly
- PC Literate

Salary, Hours and Benefits:

- £8ph-£9.50ph payee (£18,500pa+Bens package) Commission up to £400+ a Month
- Monday-Fri Operational Hours 08:00 to 20:00 M-F and 08:00-16:00 Sat-Sun
- 37.5 hours per week - 2 x shifts, will work two weekends a Month

If you have the right skills and attributes, reliable and have the determination to succeed as a Dutch Customer Service Executive, I would Like to speak to you immediately!

To apply for the role of Dutch Speaking Customer Service Executive / German Speaking Inbound Position , please apply to the post.

Skills (Years Experience) : DutchSpeaking Customer Service Advisor
Language Requirements :
Employment Type :
  • Contract
Salary/Rate : From: 8  To: 9.5 £ GB per year
Other Information
Min. Qualifications :
Min. Experience (Years) : Unspecified
Job Location : London - Greater London - UK
Post Date : 10 Sep 2017
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