A new vacancy has arisen for a Motor Claims Team leader to join a well respected insurance company within Gloucestershire. You will be responsible for a team of negotiators controlling motor claims cost and the quality of service delivered to customers. You will maintain discipline and motivating and mentoring team members. You will be responsible for training and development and carry out monthly 121 meetings. You will manage the workflow to ensure that KPIs are maintained and reports. You will also carry out monthly quality audits for the purpose of individual assessment and publication of team attainment. The Team Leader will represent the team on new initiatives within the department and take an active role in items relating to the departments operating plans.
Skills (Years Experience) :
Applicants applying for this vacancy must have experience in a personal claims environment and have an excellent understanding of claims procedures and handling skills. You will have knowledge and experience of maximising motor recoveries and in-depth experience of handling legal liability disputes. You will also have experience in identifying and handling fraud. You will be able to demonstrate team building skills with the ability to motivate staff to achieve team performance. You will ideally have a degree or equivalent and able to demonstrate continual learning.
LIGHT
